Return Policy

Effective Date: 10/6/2025

At Nixgle Technology, we strive to ensure your complete satisfaction with every purchase. If you are not fully satisfied with your order, we’re here to help!

1. Returns:

• You may return most new, unopened items within 30 days of delivery for a full refund.
• Items must be returned in their original packaging with all accessories, manuals, and documentation included.
• To be eligible for a return, the product must be in the same condition that you received it — unused and undamaged.
• To start a return, please contact our customer service team at [insert email/contact info] with your order number and reason for the return.

2. Defective or Damaged Items:

• If you receive a defective or damaged product, please contact us within 14 days of receipt.
• We will arrange for a replacement or full refund, including shipping costs.

3. Return Shipping Costs:

• Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

4. Exchanges:

• We accept exchanges for defective or incorrect items.
• To request an exchange, please contact us at [insert email/contact info] with your order details.

5. Refunds:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• Refunds will be processed to your original payment method within 7 business days of approval.
• Shipping costs are non-refundable.

6. Non-Returnable Items:

• Some products may not be eligible for return due to hygiene or safety reasons. This will be clearly stated on the product page.

7. Contact Us:

If you have any questions about returns or exchanges, please contact us at:

• Email: [email protected]
• Phone: 13462127336
• Address: Nixgle Technology, 1518 Broadway, Seattle, WA 98122, United States

Thank you for shopping with Nixgle Technology!